Support
Stuck on something, found a bug, or have an idea? Write any time. Please include your iPhone model and what you were doing when it happened.
support@woodinteractive.appEmail usHow do I play?
Capybaras are hiding under the tiles. Each number shows how many capys are in the 8 tiles touching it. Tap a tile to uncover it, and double-tap a tile to invite the capy you think is hiding there. Find every capy to win. To replay the tutorial, open Settings › How to play.
How do I restore my purchases?
Open the Store or Settings and tap Restore purchases. Use the same Apple Account you bought with. One-time purchases (the Capybara Pass, No Ads, All Journey Stages, Double Lives, Sakura Pool) come back; lives and Oops refills are used up when you buy them.
Where is my progress saved?
On your iPhone. Deleting the app deletes your progress, collection and settings, and there is no cloud backup in this version. Purchases are never lost: restore them as above.
What are lives and Oops?
Each pool uses a life when you start playing, and winning gives it back. Lives refill one every 20 minutes. An Oops is a safety net in Journey, Daily and Weekly pools: if you tap a capy by mistake, you can spend an Oops to keep going.
The leaderboards are empty or I can’t see my rank
Leaderboards use Game Center. Sign in under iPhone Settings › Game Center, then reopen the game. Daily and Weekly champion results arrive after each pool closes.
Why does the app ask to track me?
Ads come from Google AdMob. Allowing tracking lets ads fit your interests; choosing Ask App Not to Track still shows ads, just less personalized ones, and the game works the same either way. You can change this in iPhone Settings › Privacy & Security › Tracking. Players in the EU and UK can also review ad choices in the game under Settings › Ad privacy choices.
How do I turn off ads?
Buy No Ads or the Capybara Pass in the Store. Rewarded ads, the ones you choose to watch for a life or an unlock, stay available as an option.
Read the Privacy Policy.